Bulkimart Wholesale Solution Shipping and Delivery Policy
1. Shipping Methods and Carriers
Bulkimart Wholesale Solution ("Bulkimart") partners with reputable carriers to provide reliable shipping options. We offer multiple shipping methods, including standard and expedited shipping. Available carriers may vary depending on the destination and service level selected.
2. Shipping Rates
Domestic Orders: Shipping rates are based on order size, weight, and destination. Applicable rates will be displayed at checkout.
International Orders: For international shipping, customers are responsible for any duties, taxes, or customs fees. Rates vary based on destination and carrier.
3. Order Processing Time
Processing Time: Orders are typically processed within 2-3 business days. During peak seasons or large orders, processing times may extend up to 5 business days.
Order Confirmation: Once an order is processed, a confirmation email with tracking information will be sent.
4. Shipping Timeframes
Domestic Shipments: Standard shipping takes 3-7 business days, while expedited shipping usually arrives within 1-3 business days, depending on the carrier.
International Shipments: Delivery times for international orders vary by destination and may range from 7-21 business days.
Please note that delivery estimates are subject to carrier performance and external factors, including customs delays for international shipments.
5. Tracking Orders
Bulkimart provides tracking information for all orders. Customers can track their shipments via the carrier’s website using the provided tracking number.
6. Delivery Issues
Lost or Delayed Shipments: If your order is delayed or lost in transit, please contact Bulkimart customer support within 14 days of the estimated delivery date for assistance.
Incorrect Address: If the provided shipping address is incorrect, Bulkimart cannot guarantee delivery. Customers are responsible for verifying the address information before placing the order.
Undeliverable Packages: Packages returned to Bulkimart as undeliverable will incur additional fees for reshipment.
7. Damage During Transit
Bulkimart takes care to package items securely; however, if a shipment arrives damaged, please contact our customer support team within 7 days of delivery with photos of the damage. We will work to resolve the issue promptly.
8. Special Shipping Requests
For large or special orders that require unique shipping arrangements (e.g., freight), please contact Bulkimart’s customer service team to discuss options. Special handling fees may apply.
---
Contact Information
For questions or further assistance regarding shipping and delivery, please contact our support team:
Email: support@bulkimart.com
Phone: 9643966543
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM